Today, success in the workplace requires more than just technical expertise and knowledge — otherwise known as hard skills.
In addition to these “hard” skills, we also need “soft” skills. These skills allow us to work with others effectively. No matter what your position, organization, or industry, you work with people. Taking time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.
Soft Skills refer to the personal attributes, such as communication, teamwork, problem-solving, and time management. As you may see, soft skills are conspicuous for its difficulty to measure or quantify.
For instance, In gamer slang, a skill is a character’s abilities: healing, buffs, shielding, special attacks. This meaning of the word is more often used in RPG games.
While hard skills reflect your personal capabilities at work, soft skills help you successfully interact with colleagues, customers, partners and solve or even avoid difficult situations and problems.
Let’s take a closer look at soft skills and talk about what skills are needed in IT and how to develop them.