Corporate culture is not just a set of values and norms, but a strategic tool that determines the style of work and the atmosphere in the company. It affects how employees perceive their work, how they communicate with each other and make decisions.
In modern business, especially in IT, where competition for talent is extremely high, a strong corporate culture has transformed from an advantage into a necessity.
Many successful corporations today have achieved their fame thanks to a carefully thought-out corporate culture. IT specialists, for example, have a wide range of offers on the labor market, which makes non-financial values one of the most important factors in attracting and retaining talent. In the long term, it is not only the financial issue that decides whether an employee wants to leave or stay.
Companies that create an open and supportive environment demonstrate lower staff turnover and high employee engagement. According to LinkedIn, companies with a strong corporate culture are 4 times less likely to experience employee burnout. This proves that culture not only improves the atmosphere, but also directly affects the productivity of the team.
Can a strong corporate culture be the factor that will accelerate the growth of your IT company? Find out for yourself by reading this article to the end.
Corporate culture is the microclimate of a company, formed to unite all employees with a common goal and values. It is not just a company policy, but its “spirit” that helps employees feel part of the team and grow.
The goal of managers is to create a sustainable business. Corporate culture is one of the tools to achieve this goal, because it helps to increase productivity and retain talent, and also contributes to the professional and cultural development of employees.
In turn, culture provides employees with support, motivation and a comfortable working environment, contributing to their satisfaction and growth as specialists.
According to a Deloitte study, 94% of executives and 88% of employees believe that corporate culture is critical to a company’s success.
What is behind a successful corporate culture? Its 3 main components: mission, values, norms and rules.
A company’s mission is the reason for the business’s existence, its purpose beyond profit. The mission helps to focus on the long term and inspires the team to achieve big goals. For example, Microsoft’s mission, “to empower every person and every organization on the planet to achieve more,” is focused on creating technologies that help people and organizations realize their potential.
The mission of the PlaysDev company is “development of the IT segment in the Republic of Belarus and support for aspiring IT specialists in the Republic of Belarus”.
Values are the principles on which the work process and interaction within the team are built. A kind of moral compass that guides the behavior of employees and shapes the atmosphere in the company. According to a LinkedIn study, 70% of employees believe that cultural fit is more important than salary, which emphasizes the importance of values. It is very important that your values take into account openness and trust within the team. As Google has shown, this affects many processes in the company.
And finally, regulations. So that each employee and even a candidate does not get lost in guesswork about what your company and team are like. What they should expect from management and colleagues at different stages of interaction and how work processes are organized in the company – the rules of corporate culture are formed by management. A study by McKinsey shows that companies with clearly defined rules and procedures have a 25% lower risk of conflicts and misunderstandings. The more transparent and accessible an employee’s understanding of their role in the company is, the fewer doubts and negative motives they have.
When every component is thought out to the smallest detail: the mission inspires, the values unite, and the rules simplify communication, the company becomes not just a place of work, but a community where everyone feels their importance and participation in a big cause.
Each type of culture has a different impact on the work environment, employee motivation and the strategic development of the company. The choice of the type of corporate culture depends on the goals of the business and its specifics. It is not necessary to stop at something specific, the main thing is to understand what is important for the development of your business.
Research shows that companies with a strong corporate culture demonstrate 21% higher employee productivity and 50% lower employee turnover. This is due to the fact that employees who share corporate values and feel part of a team are more engaged in their work and motivated to achieve common goals.
In addition, companies with a positive corporate culture achieve a 15% higher level of customer satisfaction. This happens because engaged employees perform their tasks better, communicate with the client in a good mood, which directly affects the customer experience. Another advantage of a positive culture is a decrease in stress and burnout by 37%.
In addition, companies with a strong corporate culture experience 20% less internal conflicts, since clear norms and values improve communication and resolve conflicts that arise.
Start by clearly articulating your company’s mission and core values that will guide all employees. These values should be simple, understandable, and reflect the essence of your company.
Tip: Involve key employees in the process. The mission and values will have more meaning if they are created jointly with the team.
Once the mission and values are defined, make sure that every employee understands and shares them. Hold regular meetings where the company’s goals and how the values help achieve them are discussed.
Tip: Design visual elements (logos, slogans, posters) that will remind you of the mission and values. Hold discussions so that employees better understand how this affects their daily work.
Open and transparent communication is a key element of culture, especially in IT companies. Encourage the free exchange of ideas, opinions, and information.
Hire employees who not only have the right technical skills, but also the right personalities. Cultural fit should be one of the key factors when selecting candidates.
Tip: Add an interview stage on values and teamwork. Ask candidates to tell you how they solved problems in a team setting or how they work in a creative environment.
Create an environment where every employee feels part of the team and can trust their colleagues and management. Encourage open discussion of problems and mistakes, rather than punishing them.
Learning and development are an integral part of a successful corporate culture, especially in IT. Provide employees with resources for professional development and personal growth.
Tip: Provide access to learning platforms (Coursera, Udemy), conduct internal trainings and technical meetups.
Develop a culture of recognizing employee success. This can range from a formal reward system to everyday praise for accomplishments.
Tip: Create a recognition system where employees receive informal bonuses for each achievement or valuable suggestion, such as thank-you notes or small prizes.
Systematically collect feedback from employees to understand what is working and what needs to be improved. This will help keep the company culture fresh.
Tip: Use satisfaction surveys, gather ideas at quarterly meetings, and organize one-on-one meetings with employees to hear their thoughts and suggestions.
Caring about the work-life balance of employees strengthens their loyalty and productivity. Implement initiatives that support employee health and well-being.
Tip: Offer flexible hours, remote work options, team-building events, and rest days.
Corporate culture is not static — it should evolve with the company. Conduct regular assessments of how the current culture is helping or hindering the achievement of goals, and make adjustments as needed.
Creating and maintaining a corporate culture is an ongoing process. By starting with the formation of a mission and values, you can build an environment in which every employee feels valued and involved, which ultimately benefits both the team and your business.
If the corporate culture supports openness and feedback, you have the opportunity to directly discuss with management your wishes for improvement. For example, if you are not satisfied with the equipment or office furniture, you can suggest updating or improving these elements.
Companies that care about the well-being of employees often create areas for quiet work or relaxation. If you feel that you have difficulty concentrating in a common space, you can suggest creating such areas.
When there is a lack of opportunities for growth, a development-oriented corporate culture offers training or professional development programs. For example, you can ask management to provide access to courses that will help you develop professionally.
And some companies organize regular game days right in the office. Joint movie viewings, board games, or even mini-carnivals are popular. A very effective way to relieve stress and bring the team closer together.
Board games are often held in our office, the most popular of which are Machi Koro, Equivoki, Citadels, and of course, everyone loves to play “2 Truths 1 Lie”.
Another unusual idea in the context of cultural development is the creation of a creative space. If you have an allergy to animals in your office, and game activities like Monopoly did not work out, try organizing art therapy or a master class. This greatly helps to relax, get inspired and return to work with new ideas.
Want to hear something completely innovative? Job rotation is a program that allows employees to temporarily change their position or role to try something new. It helps prevent boredom in one place and gives the opportunity to learn new skills.
Corporate culture is the soul of a company. It defines how we work, interact, and achieve goals together.
For companies that are just starting to build or update their culture, it is important to first clearly understand what values and principles will be their foundation. Start with discussions with the team, listen to the opinions of employees, and be ready for changes. This will help make the culture truly alive and working.