What are Soft Skills? Definition and Importance

By PlaysDev
Published: Nov 08, 2023

Today, success in the workplace requires more than just technical expertise and knowledge — otherwise known as hard skills.

In addition to these “hard” skills, we also need “soft” skills. These skills allow us to work with others effectively. No matter what your position, organization, or industry, you work with people. Taking time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.

Soft Skills refer to the personal attributes, such as communication, teamwork, problem-solving, and time management. As you may see, soft skills are conspicuous for its difficulty to measure or quantify.

For instance, In gamer slang, a skill is a character’s abilities: healing, buffs, shielding, special attacks. This meaning of the word is more often used in RPG games.

While hard skills reflect your personal capabilities at work, soft skills help you successfully interact with colleagues, customers, partners and solve or even avoid difficult situations and problems.

Let’s take a closer look at soft skills and talk about what skills are needed in IT and how to develop them.


Jeff Weiner (LinkedIn CEO) with reference to conducted research, said that developers, being a pro, lack communication and argumentation skills.

One would think, talking, having long conversations or answering questions are basic skills that every person obtains, but. These skills aren’t taught in school or university and sometimes it’s easier for a specialist to write 100 lines of code than to get their idea to the client, especially if the conversation is held with a person not from the IT field.

How to gain.

Practice makes perfect. No matter how trivial it may sound, fear won’t go away if you remain silent and avoid any communication. You can find people like yourself and organize debates on similar topics. Also, try to find something useful in literature.


A toxic and scandalous specialist is a headache for any manager. Conflicts in the team, rude attitude towards clients, constant showdowns – not a single business has yet led to prosperity, so the employer would be better off rejecting such a candidate, even to the detriment of improved hard skills.

And for a second, a non-conflict specialist does not equal a spineless one. This is someone who is emotionally mature.

“If you lose control of yourself, you have lost everything,” Robert Bakel said.

Analytical Thinking and ability to Overcome Obstacles

In theory, these two skills must be separated, but actually they are complementary and it is more appropriate to link them.

The ability to solve complex problems and cope with emotions when unexpected situations arise is crucial. When working on small projects, you may face frequent changes in requirements from the customer.

Imagine a situation – release in a month, and today the PM says that the product must be different.

Your task is not to panic; you need to think of what stage you are at, what can be changed and what needs to be created anew. With these skills, you will be able to analyze the situation, predict the consequences and return to the customer with a “cool head”, offering several options.


It is one of the most in-demand skills in development. A couple of years ago, recruiting company Hays conducted a survey, the results of which showed that the ability to work in a team ranks first among soft skills in the list of employer requirements. And many employers are ready to turn a blind eye to the lack of some technical skills if the candidate meets the soft needs.

Especially if you are a DevOps engineer

Trainability, self-organization and ability to convey researches

The IT sector is very dynamic and the willingness to learn quickly will be simply necessary in order not to miss out on something new. Continuing this point, it will be useful for a specialist to be able to find answers to his questions without assistance as well as use new resources and tools for self-study.


Includes planning, organization, self-discipline and control over tasks, as well as the ability to prioritize more important tasks.

We are used to being distracted by social networks, notifications, emails and sometimes it is impossible to focus on what is important. 80% of employees work with open messengers, as a result, labor efficiency decreases and what is planned for the day can be completed by half, or even less.

How to gain?

  • separate personal and work time
  • learn how to make plans efficiently
  • give up bad habits – muttering at your colleagues behind their backs, getting stuck on tiktok for “n” minutes
  • reduce stress level – your brain can not function properly if there is a constant thought about an unfinished task, you must leave work at work and let yourself relief stress at the weekends
  • replaying “I won’t make it” in your head will only help you burn out faster and plunge into a pool of negativity at work – so you must concentrate on things that you can benefit from
  • quality rest. If you work well, you must rest well. It’s come as a surprise, but a bunch of people don’t know how to rest and what to do apart from work.

You may also like

What are Cloud Services? The Ultimate Guide on How Business Can Use IaaS, PaaS, Saas
The best cloud services for business. Why to use cloud solutions, what problems they solve. Here we also talk about the prospects and directions of cloud development.
Mobile development: Should You Choose Native or Cross-platform?
Find out the advantages and disadvantages of each approach and how they impact the performance, user experience, and cost of mobile app development.
Who is a Business analyst?
Who is a business analyst and what does he do in the company? What benefits does it bring to the company? Read about it in our article.
Mobile development trends in 2024: market overview and popular technologies
Spending on mobile apps has been growing steadily over the past 5 years, according to a report by Statista, while the number of new mobile users is also increasing. The main trends of 2024 were blockchain technology, multi-platform development, the use of biometric data, iBeacon.
Outstaffing or Outsourcing? External teams in 2023
In this article, we will look at what is IT-outstaffing and outsourcing, what awaits these areas in 2023.
Dmitry Ostroga
Ways to increase employee motivation
More and more managers are facing a period of so-called «stagnation» in the team, not knowing how to find a common language with colleagues and believing that employees can only be motivated financially.
Best Books about Code: How to Write Clear and Maintainable Code?
We have collected the top books in the following areas: Python, JavaScript, Java, C#, Web Development, DevOps and ML. What should a beginner, middle or senior read? Why is reading books still relevant?
The Future of DevOps: Trends and Predictions
In this article, we will take a closer look at the future of DevOps, including emerging trends and forecasts about how this direction will develop in the coming years.
Complete Guide To IoT technology: Internet Of Things in simple words
We describe the Internet of Things market using examples of popular IoT devices. What is IoT technology and what does it have to do with things: we tell you where the concept of the Internet of Things came from and how it is used now.
Tips for a Successful IT Interview
In this article, we will look at how to prepare and successfully pass an interview in an IT company